115 King St E 3rd Floor, Hamilton, ON L8N 1A9

Office: (289) 795-7692

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

115 King St E 3rd Floor, Hamilton, ON L8N 1A9

Office: (289) 795-7692

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message, or don’t. We love to chat 🙂

What makes a great website design?

Your website is the first digital impression of your company, and you want to make sure it’s a great one. It should reflect everything you want potential customers to know and remember about your business. To marketers and other business owners who have been around for a while, this is nothing new.

Successful businesses are always trying to improve the quality of their websites to meet the needs of their visitors. People are visiting your website because they want to learn something. You want to ensure that they are finding what they are looking for quickly and with ease.

You may have the most amazing business model and offer extraordinary customer service, but with a poorly functioning website, you could miss out on a significant amount of business and ultimately make a bad impression.

Do you use clipart for logos?

You’re on the cusp of hiring us when your business partner says, “There’s so much clip art on the web. Why can’t we just use something like that?”

Logo design is an art form. It is the identity of your company distilled into an elegant mark that tells a story in one glance. It is a mark that comes to mind whenever your company name is mentioned.

The development of your logo should be taken seriously. It is not a mark that should be thrown together with unoriginal graphics. It is a mark that should be created with insight into what your business means. It should be created to provide something that is easily recognizable and memorable.

So, to summarize ― no, we don’t use that crap.

What's your creative process.

A sophisticated process, made simple.

  1. We meet with you (via phone or in person) to truly understand your business, the marketplace, and perhaps most importantly, your objectives.
  2. We develop a custom strategy to accomplish your business objectives within your budget.
  3. We engage in our strategy with flawless execution – with a focus on ROI and analytics.
What information do you need from a client before you can start work?

Our team doesn’t ascribe to stringent, excessively detailed project documents. We’re technical, we’re strategic, and we’re nimble ― but most importantly, we are not robots and our clients are real people.

SI takes the time to ask questions and understand your needs to save you money and headaches during the setup process; asking real-world questions that are relevant to your business. For branding and website builds, graphic design or social media management, we will guide you through them every step of the way.

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